We manage your online reviews, so you don't have to

From Trustpilot to Google and beyond, we monitor and respond to every review, grow the good ones, and work to remove the unfair ones — improving your overall reputation and standing with Google.

About us

Brand Support HQ was built around a simple idea: your online reputation shouldn't be something you manage in the gaps between running your business. Reviews shape whether new customers trust you before they've even spoken to you — and that's too important to leave unattended.

We work as an extension of your team, handling the day-to-day of review management — responding with your voice, pursuing unfair reviews, and building a steady stream of genuine positive feedback — so your reputation keeps improving whether you're watching it or not.

What we do

Full Review Management
We handle every incoming review on the platforms that matter to you — most commonly Trustpilot, plus Google, Yelp, and others on request — including responding on your behalf. We also monitor and address negative mentions and discussions about your business on Reddit.
Review Generation Strategy
We put proven strategies in place to encourage more positive reviews from your happy customers.
Negative Review Removal
We work to identify and pursue the removal of unfair, fake, or policy-violating negative reviews.
Google Reputation Signals
Everything we do is aimed at strengthening the trust signals that shape how your business appears and ranks with Google.

How it works

01

Tell us what to focus on

You choose the platforms that matter most to your business — Trustpilot and beyond.

02

We manage it for you

We monitor, respond to, and act on incoming reviews across those platforms on your behalf.

03

Your reputation improves

More positive reviews, fewer unfair ones, and stronger signals with Google over time.

Not ready to commit? Get a free reputation snapshot first.

We'll take a free look at your current reviews and send back what we find — no obligation.

Get my free snapshot

Pricing

Simple packages built around how many platforms and how much volume you need covered. Every plan includes response management on your behalf.

Starter
For small businesses focused on one platform (low volume).
$299/month
  • 1 review platform (e.g. Trustpilot)
  • Review responses within 48 hours
  • Monthly reporting
  • Up to 3 removal requests / month
Get startedMore information
Most popular
Growth
For businesses actively growing across platforms (low-medium volume).
$599/month
  • Up to 3 review platforms
  • Review responses within 24 hours
  • Review generation strategy & campaigns
  • Bi-weekly reporting
  • Priority removal requests
Get startedMore information
Pro
For established businesses with higher review volume (medium-high volume).
$1999/month
  • Up to 5 review platforms
  • Review responses within 12 hours
  • Advanced review generation campaigns
  • Weekly reporting
  • Priority removal requests & escalations
Get startedMore information
Enterprise
For multi-location or high-volume businesses.
Custom
  • Unlimited review platforms
  • Dedicated account manager
  • Custom reporting cadence
  • Multi-location support
Get startedMore information

Draft pricing — subject to change before launch.

What's included, in detail

Every plan is backed by the same hands-on standards, no matter which package you choose.

24-hour response times
We respond to every review within 24 hours, so your customers feel heard, not ignored.
Every review, analyzed
We read and analyze every review that comes in, and flag anything that needs your attention or requires action.
More reviews from happy customers
We set up a system to invite your happy customers to leave a review, helping grow your rating with genuine feedback.
Tailored to your business
We adapt our approach to each client's specific wishes, so the work stays relevant and effective for your business.
Fighting unfair reviews
We use a range of proven techniques to pursue the removal of unfair, fake, or policy-violating reviews.
Years of proven experience
We've worked with businesses of all sizes, including larger companies, and bring years of hands-on experience to every client relationship.

What our clients say

Our Trustpilot rating went from 3.2 to 4.6 in under four months. We no longer dread checking our reviews.
Sarah WhitfieldOwner, Whitfield Home Services
They respond to reviews faster than we ever could ourselves, and it actually sounds like us. Customers have noticed.
Daniel OseiMarketing Lead, Northbridge Dental
A handful of fake negative reviews were hurting us for over a year. Brand Support HQ got them removed within weeks.
Maria LindqvistFounder, Lindqvist & Co.

Frequently asked questions

Ready to protect your reputation?

Get in touch to see how we can help you monitor, manage, and grow your online presence.

Contact us